Unleashing Your Voice: 3 Tips for Confident Communication

Effective communication is both an art and a science, like a dance where every word, tone, and gesture holds power. As women of color in the workplace , we are misunderstood at times, being labeled "angry" for speaking up or "unknowledgeable" for staying silent. Earlier in my career, I didn't use my voice. Over time, as I gained more experience and confidence, I began to speak more, which further boosted my confidence. The same is possible for you. Here are 3 strategies to build confidence in your communication and let your voice shine.

Prepare to Speak & Listen

Preparation is the key to communicate with confidence. Since communication is a two-way street, we must be ready to speak and listen. Before presenting a topic, do your research to ensure you have credible information to share. Preparing your questions and insights help you contribute in more impactful ways. Build in time to prepare for meetings whether you are leading or contributing to the discussion. Take notes so that you can remember important points.

Practice Active Listening

Active listening is an essential component of confident communication. It’s not just about hearing words; it’s about understanding the context, purpose and intent behind them.

1. Be fully engaged: Eliminate distractions and give your full attention to the moment at hand. This practice fosters connection and makes it easier for you to respond thoughtfully. When you are focused on what you are saying while the other person speaks, you are not listening effectively.

   
   

2. Clarify your understanding of what you heard: After listening, repeat back what you heard. It provides clarity and encourages open dialogue. It is ok if you did not understand. Don't nod and agree when you don't know what you are agreeing to.

   
   

3. Show Empathy: Acknowledge the speaker's feelings and viewpoints, even if they differ from your own. This creates a safe space for open communication and fosters mutual respect.

   
   

By embodying active listening, you not only enhance your communication skills but also create an environment where others feel comfortable expressing themselves.

Practice Assertive Communication

Assertive communication involves expressing thoughts and feelings clearly and respectfully. I used to communicate passively, often apologizing and avoiding conflict. As my confidence grew, my communication became more assertive, allowing me to advocate for myself while considering others' perspectives. To avoid shrinking back, it's important to speak up, regardless of others' opinions.

1. Use “I” Statements: Own and communicate your thoughts and feelings using “I” statements. For instance, instead of saying, “You never listen,” try “I feel unheard in our discussions.” This approach reduces defensiveness and promotes constructive dialogue.

   
   

2. State your requests clearly and unapologetically: Maintain professionalism when expressing requests. You can be expressive without being labeled "angry." While you can't control others' perceptions, stay true to yourself. As long as you're respectful, you can effectively communicate your point.

   
   

Assertiveness empowers you to contribute authentically and fosters a culture of respect within the team. With practice, you can balance self-advocacy while being considerate of others.

Confident communication begins with being confident. Building confident communication hinges on preparation, active listening and assertiveness. Practice using these strategies to amplify your voice and inspire others to use theirs. Keep in mind that confidence in communication develops gradually, and every interaction is an opportunity to grow.

Reflection: In what ways can you use your voice with confidence? Practice at least one strategy this week. You can also seek feedback from a trusted peer or leader.